Refund & Cancellation Policy

1. Memberships & Recurring Programs

Monthly programs bill on a recurring basis until cancelled. You may cancel future billing by contacting us at calledtocompete@gmail.com or (254) 640-2697 at least 5 days before your next billing date. Cancellation stops future charges; it does not refund the current billing period unless required by law.

2. Prepaid / Paid-in-Full Programs

Prepaid multi-month commitments (e.g., 3-month paid-in-full plans) are refundable on a prorated basis for unused sessions, less a 10% administrative fee.

3. Single Sessions & Day Passes

Single sessions and day passes are non-refundable but may be rescheduled with at least 24 hours' notice.

4. Missed Sessions

No-shows and late cancellations (less than 24 hours' notice) are not eligible for refund or rescheduling. Repeated no-shows may result in program review.

5. How to Request a Refund

Email calledtocompete@gmail.com or call (254) 640-2697 with your name and order details. Approved refunds are issued to the original payment method via Stripe within 5–10 business days.

6. Contact

Called to Compete LLC
calledtocompete@gmail.com
(254) 640-2697